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Frequently Asked Questions

Frequently Asked Questions

General

The price for renting an apartment home at our community can be found on the floor plans page of our website.

Visit our website’s Floor Plans page to see up-to-date monthly rental rates, available layouts, and apartment home details.

Yes, our community is a pet-friendly apartment community. We welcome pets and provide a pet-friendly living environment for residents and their furry companions. For full pet policy details, please visit the Amenities page on our website and scroll to the bottom of the page where you will find more information on the pet policy.

Community Amenities Apartment Amenities
Bike Racks In-Unit Washer & Dryer
Outdoor Swimming Pool Hardwood Flooring
Fitness Center Patio or Balcony
Clubhouse Ceiling Fans
Playground Garbage Disposal
Pet Park Dishwasher
On-Site Management High Speed Internet Access
On-Site Maintenance  
Covered Parking  
Extra Storage  
Stunning Views  
Flexible Monthly Payments with Flex Rent  
Translation Service Available  

Yes, our apartment community offers flexible lease terms, including short-term and long-term options, depending on the community and floor plan you choose.

Available lease terms vary by location and apartment home type. To view the specific lease options for your preferred apartment, visit the Floor Plans page on our website.

You can view the income and credit requirements to qualify for this community on the Qualification Criteria page, which is linked in the footer of our website.

Our apartment community offers a built-in cost calculator for each floor plan. This tool helps you view pricing details and estimate apartment costs for the specific home you are interested in. For more detailed information, visit the Floor Plans page on our website and select your preferred floor plan to access the cost calculator.

Yes, our community offers both guided tours and virtual tours. You can choose the tour option that works best for your schedule and preferences. To schedule a tour, visit the Schedule a Tour section of our website and select your preferred date and time. We look forward to showing you around our community.

Move-in specials may be available, but they can change at any time. For the most current move-in specials, availability, and full offer details, please contact our leasing office directly. Our team will be happy to answer your questions and help you review current offers for the apartment home you are considering.

Fee structure details are included in your lease agreement and can also be viewed on our website through the cost calculator for your specific floor plan. To find this information online, visit the Floor Plans page, select your exact apartment home, and review the cost calculator to see applicable fees and pricing details. For the most complete information, refer to your lease agreement.

Customer Support

Yes, assistance is available 24/7. You can get help anytime through our website chatbot, by text, or by calling after hours to speak with Parker, our AI Leasing Agent.

24/7 Support Options

Parker is available to help answer your questions outside of regular business hours. If Parker is unable to assist, please leave a message and our team will follow up during normal business hours.

Business Hours

Our regular business hours are listed on the Contact Us page of our website.

Yes, renter's insurance is required. More specific policy details are provided after approval. Our renter's insurance policy helps protect residents if an unforeseen event affects their home. This coverage can provide added protection in emergencies and other unexpected situations.

Neighborhood

Central Lakes – Home of Arbor Pointe

The Central Lakes neighborhood is one of Lakewood's most scenic and sought-after areas for renters. Named for its proximity to Lake Louise, Waughop Lake, Steilacoom Lake, and American Lake, this park-rich community offers a tranquil residential setting with easy access to everyday conveniences. Arbor Pointe Apartments is located in the heart of Central Lakes, offering one-, two-, and three-bedroom homes with stunning views of Mt. Rainier. The neighborhood sits just minutes from I-5 and Washington Boulevard SW, making it a convenient base for exploring all that the South Sound has to offer.

North Lakewood

North Lakewood is a quieter suburban pocket of the city surrounded by lush evergreen trees. This neighborhood borders Chambers Creek, which offers miles of trails, saltwater shoreline access, and scenic views. With convenient freeway access and proximity to the South Sound's largest employer base, North Lakewood is a popular choice for renters who want a peaceful setting without sacrificing connectivity.

Steilacoom

Just a short drive south of Lakewood, Steilacoom is one of Washington State's most charming small towns and its first incorporated city. The area offers waterfront access along Puget Sound, historic streets, and local dining—all in a quaint coastal setting. Renters who value walkability and neighborhood character are drawn to Steilacoom's blend of history and natural beauty.

University Place

Northwest of Lakewood, University Place is a well-regarded suburban community known for its proximity to the Chambers Bay Golf Course, the Chambers Creek Regional Park trail system, and easy access to Tacoma's amenities. It offers a polished residential environment with top-tier parks and recreational opportunities nearby.

A City Where Nature and Convenience Meet

Lakewood, Washington stands out as one of the South Sound's most livable communities. Nestled between Tacoma and Olympia, the city offers a rare combination of natural beauty, practical accessibility, and a strong sense of place.

Abundant Lakes and Green Spaces

Lakewood lives up to its name. The city is home to multiple lakes—including American Lake, Lake Louise, and Steilacoom Lake—as well as extensive parks like Fort Steilacoom Park and Lakewold Gardens. Whether you enjoy hiking, kayaking, fishing, or simply enjoying a walk among the trees, Lakewood's natural amenities are unmatched in the region.

Strategic Location in the South Sound

Lakewood sits directly on I-5, placing residents within a short commute of Tacoma (approximately 10 miles north), Joint Base Lewis-McChord (JBLM), and a wide range of employers, retailers, and cultural destinations. The city is also served by Pierce Transit, providing public transportation links across the region.

Strong Educational and Institutional Presence

Pierce College Fort Steilacoom is located just minutes from central Lakewood, and Clover Park Technical College is nearby as well. These institutions, along with proximity to JBLM and multiple healthcare facilities, make Lakewood a hub for education, healthcare, and public service.

A Welcoming, Affordable Community

Compared to nearby Tacoma and Seattle, Lakewood offers competitive rental rates without sacrificing quality of life. The city's parks, lakes, shopping at Lakewood Town Center, and dining options all contribute to a well-rounded lifestyle that feels both accessible and complete.

Explore Fort Steilacoom Park

One of the largest parks in Pierce County, Fort Steilacoom Park offers over 340 acres of open fields, trails, a dog park, and access to Waughop Lake. It's a premier outdoor destination for hiking, cycling, dog walking, and enjoying the outdoors right in the heart of Lakewood.

Visit Lakewold Gardens

A beloved local landmark, Lakewold Gardens is a stunning 4-acre estate garden open to the public. Featuring rare plants, seasonal blooms, and a serene setting, it draws garden enthusiasts and casual visitors alike throughout the year.

Shop and Dine at Lakewood Town Center

Lakewood Town Center is the city's main retail and dining hub, featuring a wide mix of national retailers, local restaurants, and everyday services. It's an easy destination for errands, dining out, or a relaxed afternoon of shopping.

Catch a Film at AMC Lakewood Towne Center

Located near the town center, this multiplex cinema offers the latest blockbusters in a comfortable, modern setting—perfect for movie nights close to home.

Hit the Trails at Chambers Creek Regional Park

A short drive west of Lakewood, Chambers Creek Regional Park features over 10 miles of trails winding through forests, wetlands, and along the Puget Sound shoreline, offering breathtaking views and outstanding recreational variety.

Major Employers Nearby

  • Joint Base Lewis-McChord (JBLM): One of the largest military installations in the country, located just minutes south of Lakewood.
  • St. Clare Hospital: A full-service hospital approximately 4 miles from central Lakewood.
  • Pierce College Fort Steilacoom: A major employer and educational institution within 1–2 miles of the Arbor Pointe community.

Proximity to Tacoma and the South Sound

Lakewood is located approximately 10 miles south of downtown Tacoma, making it a convenient base for accessing Tacoma's full range of employers, cultural institutions, and services. Via I-5 and Washington Boulevard SW, travel to and from the city is straightforward during most of the day.

Key Roadways and Transit

  • I-5: Provides direct north–south access to Tacoma, Olympia, and Seattle.
  • Washington Boulevard SW: A primary arterial through Lakewood connecting residential neighborhoods to commercial corridors and major employment centers.
  • Pierce Transit: Offers regional bus service connecting Lakewood to Tacoma and surrounding communities.

Nearby Educational Institutions

  • Pierce College Fort Steilacoom – Approximately 1.5 miles from Arbor Pointe; a two-year college with a wide range of academic and vocational programs.
  • Clover Park Technical College – A short drive from central Lakewood; offers career-focused technical training in numerous fields.
  • Pacific Lutheran University – Located in nearby Parkland, approximately 10 miles northeast, offering a full university experience in the South Sound region.

Major Employers Within Commuting Distance

  • Joint Base Lewis-McChord (JBLM): Located just south of Lakewood; one of the largest joint military installations on the West Coast.
  • MultiCare Health System / St. Clare Hospital: A major regional healthcare employer approximately 4 miles away.
  • City of Tacoma and Pierce County Government: Major public-sector employers accessible in under 20 minutes via I-5.

Community Amenities at Arbor Pointe

Resort-Style Heated Outdoor Pool Take a dip in the heated outdoor swimming pool, available for year-round enjoyment and perfect for relaxing after a long day or weekend.

State-of-the-Art Fitness Center Stay active without leaving the community in the fully equipped on-site fitness center—ideal for maintaining your health and wellness routine.

Resident Clubhouse The welcoming clubhouse provides a comfortable gathering space for relaxing, socializing, or connecting with neighbors.

Outdoor Playground A dedicated outdoor playground offers a fun, safe outdoor space for active recreation and play.

Pet-Friendly Community Arbor Pointe welcomes pets, with outdoor spaces ideal for walks and exercise. The community's park-like setting provides a natural environment perfect for four-legged residents.

Stunning Mt. Rainier Views Many homes feature private patios or balconies with breathtaking views of Mt. Rainier—one of the most iconic backdrops in Washington State.

In-Home Apartment Amenities

  • In-Unit Washer and Dryer – Full-size, energy-efficient washers and dryers in every home for ultimate convenience.
  • Hardwood-Style Flooring – Sleek, modern flooring throughout living areas.
  • Private Patio or Balcony – Each home includes an outdoor private space to enjoy the views or fresh air.
  • Walk-In Closets – Generous storage in spacious walk-in closets.
  • Fully Equipped Kitchen – Modern kitchens with ample storage and quality appliances.
  • One-, Two-, and Three-Bedroom Layouts – Ranging from approximately 615 to 1,200 square feet to accommodate a variety of needs.

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